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Some cases will happen while stripe try to sending status, payment real status was not success (it is shown as un-captured or waiting to capture). in this cases below json will shared as result with doki from stripe :
Status code : 200
"data":{"meeting_id":0,"order_id":10932,"payment_intent_id":"","payment_status":"failed","currency":"eur","before_discount_amount":"12.00","amount":"12.00","created_at":0,"meeting_timestamp":1700041660,"meeting_duration":15,"bundle_session_count":0,"service_type":"Call Now","doctor_name":""},"is_success":true}
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for showing payment summary and other stuffs we checked payment_status and status code. As this condition happen in very specific situations, we thought everything is good, but as we found from this incident we should see the other status which show us as fail. This Issue happened because of lack of info in stripe docs. Will fix this issue in next releases.
Is this issue tracked by our QA team ?
yes ticket ID :